That’s why we offer clients the opportunity to visit our locations and get a true sense of any given product. Motion isn’t a place. It’s a partnership, and a promise: we work with you to turn our products into possibilities.
The Orion III is warranted to be free from defects in materials and workmanship for a period of one (1) year from the date of purchase and lifetime for the frame. Upholstery for 90 days, under normal use.
Power Tilt Batteries are warranted for six (6) months while the control box, battery charger, actuator and hand control are warranted for one (1) year.
In most cases, new equipment will be supported by a manufacturer warranty. Manufacturer warranties often cover the cost of parts required for a repair, but labour costs may not be included. Select programs help with funding for associated repair and maintenance costs.
At Motion, we have trained and certified technicians and partners who support the purchase and installation of a wide range of mobility and accessibility solutions. They can also take care of any repair and maintenance needs that may arise in the future.
Please speak to a Motion representative for complete details.
Motion has trained and certified technicians on staff to repair, maintain and install mobility and accessibility solutions. In most cases, new equipment will be supported by a manufacturer warranty. Manufacturer warranties often cover the cost of parts required for a repair, but labour costs may not be included.
Select programs are available to help with funding for associated repair costs. Please speak to a Motion representative for complete details or visit our Funding page for program information.
Yes. At Motion, we can repair most products purchased from another provider. Keep in mind, certain exceptions may apply due to limited access to customized parts. Please speak to a Motion representative for complete details.
In certain cases, a client may choose to provide payment upfront, in full, before funding has been approved. That means Motion can proceed with ordering their equipment. But, don’t forget: most funders will only pay the amount approved after the date of approval. If the client asks Motion to order the equipment before receiving funding approval, the client will be responsible for paying the full amount of the equipment to Motion if the application isn’t approved.
Remember: a client may choose to bridge the gap between application and delivery of their final equipment by making the most of Motion’s rental equipment and repair service offerings.
Yes. We work closely with funders and charitable organizations across the country that assist in covering the costs associated with the purchase and/or repair of mobility equipment (based on eligibility, which varies). To learn more, speak with a Motion representative about the opportunities available, or refer to the funding program information on this page.
Please complete the repairs and maintenance form above or call/email the Motion location nearest you. Check out our Locations page for complete contact details.
Our trained technical experts are available to complete repairs and maintenance on all rental equipment that we provide. Please contact a Motion representative to book an appointment for these services.